Mac Support??

Mac Support??

Deleted Member

Sep 13, 07 at 09:34pm
Does WW ever plan on doing an upgrade that supports Mac? Over the last few years they have done nothing to support Mac users. The webcam area will not work and now the new clubhouse will not work properly, either. it will not let me upload any photos. I am hoping that this is a bug that will be fixed. Everytime I ask about this stuff, I get the standard reply that there aren't enough Mac users to justify the expense, blah, blah blah. It winds up becoming a self-fulfilling prophesy after a while. Mac users don't come where they are not welcome. And Guess what? Mac OS X is growing. There are now over 1 million iPhones in the US alone that are running Safari. Now with the iPod Touch which supports Safari as well, there will be even more. This doesn't even include all the 10s of millions of Macs out in the world, and I am willing to bet that there is more than just me using this site with a Mac.

The web was originally designed to be a cross-platform way of sharing information. It is shortsighted programmers and designers who are making it an unlevel playing field.

I have been coming to WW for close to 5 years now, but I feel like I am getting squeezed out. I even paid money and signed up for a WWBlue membership, which I enjoyed, but I have to wonder about this site's commitment to all its guests. I will not rejoin.

I am sure I will get the obligatory "Mac users are Whiners" posts by all the haters out there, so be it. From a business perspective it seems folly to alienate and exclude a significant portion of your potential audience.

It seems a shame to have to say goodbye after all these years, but I'm afraid I may have to.

Deleted Member

Sep 13, 07 at 09:54pm
Less then 1% of the over 200,000 Clubhouse members use Mac. It is not a high enough percentage of users to justify the time and expense required to reformat the camchat rooms to accomadate so few users.
And if you do a bit of research, Mac based computer platforms are on a steady decline in use and popularity, which is why Apple is seeking other areas to expand into. And last time I checked, you cant use an Iphone to access a camchat room, regardless of format.

Deleted Member

Sep 13, 07 at 10:34pm
True enough on that last part Modbot, but you can still access other parts of the site. I've used my iPhone to access WWquite a bit least the stuff that i can.

And I am not just talking about the Camchat either. My initial reason for this post was the fact I could not upload photos to my profile in the new Clubhouse because it is seemingly incompatible with the Mac.

As far as your research goes, I really don't know where you get yours from. Mac sales have been steadily growing the last few years at a rate faster than most other computer companies including Dell. Mac has gained a over a full percentage point in Market share within the last year or so, due in part to the ipod "halo effect"

There is a very good reason that Apple stock has gone up from $12 a share 6 years ago to $140 today (and that even included a 2 for 1 split in there) and it is not just from the iPod and is also because of STRONG computer sales. Apple shipped more computers this last year than at any other time in their history.

I hate to sound like a dick Modbot, but you are misinformed about Apple's performance in the computer market. You really ought to do some reading from the last few years.
here is a link to an interesting article from late last year:


Deleted Member

Sep 13, 07 at 10:47pm
Don't fall for being spammed by clicking on the yahoo link in this thread.

Deleted Member

Sep 13, 07 at 10:53pm
yep. total scam.

Deleted Member

Sep 14, 07 at 12:44am
I think she had an accident since her post disappeared.

Deleted Member

Oct 30, 07 at 08:49pm
More proof you are wrong about Apple modbot:
From the NY Times 10/22 article titled: Record Mac Sales Help Apple Earnings Climb 67% in Quarter:

Apple reported fourth-quarter profit of $904 million, or $1.01 a share, up from $542 million, or 62 cents, in the quarter a year ago, an increase of 67 percent. Analysts had predicted profit of 85 cents a share.

Sales rose to $6.22 billion, from $4.84 billion. Gross margin also surged, to 33.6 percent, from 29.2 percent a year ago.

Apple said it sold 2.16 million Macintosh computers worldwide in the quarter, an increase of 400,000 over the previous record. It does not break out domestic and foreign sales.

The market research firm Dataquest estimated last week that Apple sold 1.3 million computers in the United States, and IDC put the figure at 1.1 million. In the same period, Dell sold 5 million computers and H.P. sold 4.3 million in the United States, according to the IDC report.

Apple introduced a minor mystery during a conference call with analysts and reporters. In response to analysts’ questions, Timothy Cook, Apple’s chief operating officer, acknowledged that as many as 250,000 iPhones had been purchased but then not activated for service with AT&T, Apple’s exclusive wireless partner in the United States. This is important because Apple receives payments based on each iPhone subscription with AT&T.

Mr. Cook said he thought the phones had had their digital locks broken, presumably so they could be used with another carrier, but he said he was not certain what had become of them. There have been reports of people buying iPhones and unlocking them for resale overseas.

Apple’s stock skyrocketed in after-hours trading, rising almost 7 percent, to $186.35. The company is in the midst of one of the strongest stretches of its three-decade history, with recently revamped iPods selling briskly and a new version of its operating system scheduled to appear Friday.

Moreover, the company said it expected its strong growth to continue into the holiday quarter.

“We’re looking forward to our best December quarter ever,” said Peter Oppenheimer, Apple’s chief financial officer.

Mr. Cook cited strong European growth but said Japan continued to be the company’s “most challenging” market. He also noted that the company had grown faster than the overall personal computer market for 11 of the past 12 quarters, and he pointed in particular to an extraordinary back-to-school market. Sales were so strong that Apple forecast relatively flat Macintosh sales for the holiday quarter.

For the coming quarter, Mr. Oppenheimer forecast revenue of $9.2 billion and earnings of $1.42 a share. The revenue amount is about $700 million above what Wall Street analysts have been projecting.

One of the company’s strongest indications that it will see continued growth is its report that more than 50 percent of those who purchased Macintosh computers in its chain of 197 stores during the quarter were first-time Mac buyers.

Analysts also noted that although Apple has been criticized in the past for not competing on price, it is now taking advantage of its brand recognition.

“They’ve been dinged for not playing in the sub-$1,000, sub-$500 price range,” said Michael McGuire, a consumer electronics industry analyst at Gartner Inc., a market research firm. “Looking at their margins and income, I can see why they don’t want to sell there.”

The company said that its sales partnership with Best Buy, which it is expanding to 270 from 230 stores, appeared to be successful. Apple said its retail channel inventory at the end of the quarter was below what it had expected.

Although it has been on the market for just one quarter, the iPhone is set to be a major product for Apple. The company said last month that it had reached the one-million-sold mark.

Apple’s stock shot up after a strong earnings report in July, but it then fell through the middle of August amid concerns that the iPhone might not maintain its early momentum.

On Sept. 14, the company cut the price of the iPhone by $200 and offered early purchasers a $100 rebate, indicating that concerns about slowing sales had been justified. Since then Apple’s stock has climbed steadily.

Apple has said previously that it expects to sell 10 million iPhones by the end of 2008. Some analysts say the company will easily surpass that figure. Mr. Wolf said he expected the company to sell 14 million phones in its first year and a half.

Deleted Member

Oct 30, 07 at 08:54pm
And more still from NY Times 10/21 Article entitled: s Apple Gains PC Market Share, Jobs Talks of a Decade of Upgrades

It may have dropped the word “computer” from its name, but Apple is certainly selling plenty of Macs.


Times Topics: Steven P. Jobs
Driven in part by what analysts call a halo effect from the iPod and the iPhone, the market share of the company’s personal computers is surging.

Two research firms that track the computer market said last week that Apple would move into third place in the United States behind Hewlett-Packard and Dell on Monday, when it reports product shipments in the fiscal fourth quarter as part of its earnings announcement.

“The Macintosh has a lot of momentum now,” said Steven P. Jobs, Apple’s chief executive, in a telephone interview last week. “It is outpacing the industry.”

On Friday, Apple will start selling the new Leopard version of its OS X operating system, which has a range of features that in some cases match those in Windows Vista and in others surpass them.

Mr. Jobs said that Leopard would anchor a schedule of product upgrades that could continue for as long as a decade.

“I’m quite pleased with the pace of new operating systems every 12 to 18 months for the foreseeable future,” he said. “We’ve put out major releases on the average of one a year, and it’s given us the ability to polish and polish and improve and improve.”

That pace suggests that Apple will continue to move more quickly than Microsoft, which took almost seven years between the release of its Windows XP and Windows Vista operating systems.

Vista has had mixed reviews, and corporate sales have been slow so far. Mr. Jobs declined to comment on Microsoft’s troubles with Vista, beyond noting that he thought Leopard was a better value. While there are multiple editions of Vista with different features at different prices, the top being the Ultimate edition, Apple has set a single price of $129 for Leopard.

With Leopard, Mr. Jobs joked, “everybody gets the Ultimate edition and it sells for 129 bucks, and if you go on Amazon and look at the Ultimate edition of Vista, it sells for 250 bucks.”

Microsoft has said that it will release an update, or service pack, for Vista in the first quarter of 2008. But it has also said that it intends to offer a service pack for Windows XP in the first half of the year. That, analysts said, could further delay adoption of Vista as computer users wait to see how XP will be improved.

Microsoft has also hinted that its next operating system, code-named Windows 7, would not arrive until 2010. At Apple’s current pace, it will have introduced two new versions of its operating system by then.

Apple has not been flawless in its execution. Early this year, it delayed the introduction of Leopard for four months. Mr. Jobs attributed this at the time to the company’s need to move programming development resources to an iPhone version of the OS X operating system.

Several analysts said they thought that Leopard would have only an indirect effect on Macintosh sales.

As for Vista, it has clearly not pushed up demand for new PCs as much as computer makers hoped. Last week, the research firm Gartner said PC shipments in the United States grew only 4.7 percent in the third quarter, below its projection of 6.7 percent.

That contrasted sharply with Apple’s projected results for the quarter. Gartner forecast that Apple would grow more than 37 percent based on expected shipments of 1.3 million computers, for an 8.1 percent share of the domestic market.

Apple has outpaced its rivals in the United States, particularly in the shift to portable computers. While this is the first year that laptops have made up more than 50 percent of computer sales in this country, Mr. Jobs said that two-thirds of Apple machines sold in the United States are now laptops.

Apple has also outperformed rivals in terms of market share by revenue, because its machines are generally more expensive.

According to Charles Wolf, who tracks the personal computer market in his industry newsletter Wolf Bytes, Apple’s share of home PC revenue in the United States has jumped in the last four quarters. In the second quarter, for example, the Macintosh captured a 15.8 percent share, almost double its share of the number of units sold.

He added that Apple had a significant opportunity now in terms of visitors to its stores. Apple is now reporting 100 million annual visitors, and Mr. Wolf estimated that 60 million to 70 million of them were Windows users drawn by the iPod or the iPhone, who could potentially shift to Macs.

Although Apple may be able to grow briskly by taking Windows customers from Microsoft, the two companies face a similar problem: the industry is maturing and there have been no obvious radical innovations to jump-start growth.

Indeed, many of the new features in the Leopard operating system version are incremental improvements. But Mr. Jobs said he was struck by the success of the multitouch interface that is at the heart of the iPhone version of the OS X. This allows a user to touch the screen at more than one point to zoom in on a portion of a photo, for example.

“People don’t understand that we’ve invented a new class of interface,” he said.

He contrasted it with stylus interfaces, like the approach Microsoft took with its tablet computer. That interface is not so different from what most computers have been using since the mid-1980s.

In contrast, Mr. Jobs said that multitouch drastically simplified the process of controlling a computer.

There are no “verbs” in the iPhone interface, he said, alluding to the way a standard mouse or stylus system works. In those systems, users select an object, like a photo, and then separately select an action, or “verb,” to do something to it.

The Apple development team worried constantly that the approach might fail during the years they were creating the iPhone, he said.

“We all had that Garry Trudeau cartoon that poked fun at the Newton in the back of our minds,” he said, citing Doonesbury comic strips that mocked an Apple handwriting-recognition system in 1993. “This thing had to work.”